Flowrite Status

May 14, 2023 3:50 PM

๐Ÿ”งย  Implementing a fix

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Degraded performance

We're experiencing degraded performance and thus some generations might not load and result in time out or other type of errors.

Our team is already aware and working on resolving the issue as soon as possible.

Past issues

2/23/23 8:00 am

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2/23/2023 9:50 AM

Issues with completing the onboarding

โœ…ย  Resolved

Some users are unable to complete the onboarding process as it's not possible to select a pricing plan.

We have identified the root cause and resolved the issue - users can proceed with the onboarding process without interruptions.

2/21/23 9:30 am

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2/21/2023 1:30 PM

Generations are not loading

โœ…ย  Resolved

We're experiencing downtime from third-party services as a result of which new generations do not load.

The issue was resolved by the third-party and generations are loading again.

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2/6/23 11:30 am

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2/6/2023 2:10 PM

Degraded performance

โœ…ย  Resolved

We're observing degraded performance. Therefore, generations are not loading into Flowrite extension.


1/31/23 8:50 pm

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Degraded performance

โœ…ย  Resolved

We're experiencing downtime from third-party services which may cause that messages generated using the General Template to load slower than usual.

1/31/23 11:00 am

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2/1/2023 10:50 AM

Login / sign-up issues

โœ…ย  Resolved

We're currently experiencing issues with the login and sign-up functionalities.

The root cause was already identified, and our engineering team is working hard to fix it as soon as possible.

The incident was resolved and the functionality restored.

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1/30/23 10:30 am

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1/30/2023 2:30 PM

Login / sign-up issues

โœ…ย  Resolved

We're currently experiencing issues with the login and sign-up functionalities.

The root cause was already identified, and our engineering team is working hard to fix it as soon as possible.

1/25/23 11:05 am

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1/25/2023 4:20 PM

Heavy load

โœ…ย  Resolved

Flowrite is currently under heavy load โ€“ as a result of which new generations might take longer to be displayed or not load at all.

Our engineering team fixed the connection to Open AI.


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1/13/23 12:25 pm

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1/13/2023 1:35 PM

Degraded performance

โœ…ย  Resolved

We're observing degraded performance. Therefore, generations are not loading into Flowrite extension.

1/12/23 4:15 pm

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1/25/2023 4:20 PM

Timeout errors

โœ…ย  Resolved

Timeout errors are affecting some users and preventing them from generating emails.

12/26/22 9:35 am

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12/27/2022 8:35 AM

Degraded performance

โœ…ย  Resolved

We're experiencing degraded performance, which might prevent users from generating outputs with Flowrite.

11/25/22 4:57 pm

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11/25/2022 6:20 PM

Generations not possible

โœ…ย  Resolved

Backend API is down due to server configuration issue.

11/18/22 11:50 am

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11/18/2022 12:55 PM

Web app & generation issues

โœ…ย  Resolved

Some users are having an issue accessing the web app and generating in the extension.

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Generations not loading

โœ…ย  Resolved

We're experiencing downtime from third-party services, and as a result, generations might not load.

This issue was resolved and generations are being correctly loaded and displayed.

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